Terms of service

Welcome to SILK LAYER STUDIO. These Terms of Service govern your access to and use of **https://www.silklayerstudio.online/** , including browsing product listings, placing orders, submitting inquiries, and using related online services.

The website is operated by TH FACTORY SERVICE LLC., located in Florida, United States.

By accessing the website or submitting an order, you agree to these Terms together with our Return and Refund Policy, Privacy Policy, Shipping Policy, and other applicable notices.

Please review these provisions carefully before purchasing.

1. About SILK LAYER STUDIO

SILK LAYER STUDIO offers household textile products, including shower curtains and towels.

Our products are intended to support everyday household needs, from bathroom organization and privacy to personal comfort and practical home styling.

We aim to provide useful descriptions, clear purchasing information, and a straightforward shopping experience.

2. Eligibility and Proper Use

By using this website, you represent that you are legally capable of entering into a binding agreement or that you are using the website with the involvement of a parent or legal guardian where required.

You agree not to:

  • Use the website for unlawful, fraudulent, or deceptive purposes;

  • Provide false order or payment information;

  • Attempt unauthorized access to website systems or accounts;

  • Interfere with website security or performance;

  • Upload malicious code or harmful material;

  • Copy, scrape, or commercially exploit protected website content without authorization;

  • Engage in conduct that disrupts the shopping experience of other visitors.

We may restrict access or cancel transactions where reasonably necessary to protect customers, our business, or lawful operations.

3. Product Information and Descriptions

We make reasonable efforts to describe our shower curtains and towels accurately.

Product information may include:

  • Dimensions;

  • Fabric or material descriptions;

  • Color and pattern;

  • Product features;

  • Care instructions;

  • Intended use;

  • Included components or accessories.

Actual colors may vary slightly because of screen settings, lighting, fabric texture, or other display conditions.

Customers should review product dimensions and specifications before completing an order. Shower curtain dimensions should be considered in relation to the intended installation area, while towel size and fabric characteristics should be evaluated according to personal preferences and intended use.

4. Product Availability

Product availability may change without prior notice.

We reserve the right to discontinue an item, limit quantities, modify product details, or correct an inaccurate listing, subject to applicable law and obligations concerning orders already accepted.

If a product becomes unavailable after an order has been placed and payment collected, we will contact the customer and arrange an appropriate resolution, including a refund where applicable.

5. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise specified.

Applicable taxes, shipping charges, discounts, and other disclosed costs will be presented during checkout where required.

Our standard shipping terms are:

  • Free shipping on orders of $10.00 or more;

  • $5.99 shipping for orders below $10.00.

Payment must be authorized through an available checkout method.

An order confirmation acknowledges receipt of an order request and does not necessarily constitute final acceptance. We reserve the right to decline or cancel an order where permitted by law, including circumstances involving payment authorization failure, suspected fraud, inventory discrepancies, or material listing errors.

6. Order Confirmation and Cancellation

Customers should review their order details carefully before submission.

If you need to cancel an order, contact us promptly at [email protected].

We will make reasonable efforts to stop an order that has not entered fulfillment or shipment. Once a parcel has been dispatched, cancellation may no longer be possible.

If we cancel an order after payment has been collected, we will arrange an appropriate refund.

7. Shipping and Delivery

Shipping fees, processing estimates, delivery estimates, and tracking procedures are described in our Shipping Policy.

Delivery dates are estimates unless expressly identified as guaranteed.

Weather, carrier delays, transportation interruptions, incorrect addresses, and other circumstances beyond our reasonable control may affect delivery.

Customers are responsible for providing accurate shipping information and should promptly notify us if an address correction is required.

8. Returns, Refunds, and Exchanges

Returns and refunds are governed by our Return and Refund Policy.

Eligible standard returns generally must be requested within 30 calendar days after delivery. Products should remain unused, unwashed, and in their original condition, subject to the stated policy and applicable law.

Where merchandise is defective, damaged, or materially different from its description, customers may contact us for an appropriate review and resolution.

Nothing in these Terms eliminates consumer rights or remedies that cannot lawfully be waived.

9. Intellectual Property

The website's content, including text, photographs, product descriptions, logos, graphics, page layouts, and design elements, may be owned by or licensed to TH FACTORY SERVICE LLC. or the relevant rights holder.

You may browse the website and use it for personal shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit protected materials without authorization, except where applicable law permits.

10. Customer Communications and Feedback

When submitting a review, comment, inquiry, or other content, you represent that it is lawful and does not infringe another person's rights.

You grant us permission to use feedback voluntarily submitted to us for legitimate business purposes, such as responding to concerns, evaluating products, and improving customer service.

Private correspondence will not be treated as unrestricted public content.

11. Third-Party Providers

Our website may rely on third parties for payment processing, hosting, analytics, shipping, email delivery, and other operational functions.

These providers may operate under separate terms and privacy notices. We do not control independent third-party services beyond obligations imposed by applicable law.

12. Disclaimer of Warranties

To the extent permitted by law, the website and its technical features are provided on an “as available” basis.

We do not guarantee uninterrupted access, error-free operation, or continuous availability of every feature.

Nothing in these Terms disclaims warranties or consumer protections that applicable law does not permit a business to exclude.

13. Limitation of Liability

To the maximum extent permitted by applicable law, TH FACTORY SERVICE LLC. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products where such exclusion is legally permitted.

This section does not limit liability or remedies that cannot lawfully be limited, including applicable statutory consumer rights.

14. Indemnification

To the extent permitted by law, you agree to be responsible for claims or losses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

15. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or mandatory consumer protection law applies.

Any legal proceeding must be brought before a court of competent jurisdiction as permitted by applicable law. Nothing in this provision restricts rights that a consumer cannot legally waive.

16. Changes to These Terms

We may update these Terms to reflect changes in our products, business operations, website, or legal requirements.

The revised version will be posted on the website with an updated effective date. Continued use after an update constitutes acceptance only to the extent permitted by applicable law.

17. Contact

SILK LAYER STUDIO TH FACTORY SERVICE LLC. Attn: DASHONE JAMAL WRIGHT 8963 NW 53RD ST SUNRISE, FL 33351 United States Email: [email protected]